As children's ears are still developing, iEAR Signature, which focuses primarily on relaxation, is not recommended for children under the age of 15.However, ear canal cleaning services may still be suitable. Our ear therapist will first assess your child's ear condition and recommend the most appropriate service.However, ear canal cleaning services may still be suitable. Our ear therapist will first assess your child’s ear condition and recommend the most appropriate service.

For the comfort and well-being of our senior guests, iEAR Signature, which focuses primarily on relaxation, is not recommended for those aged 70 and above, as the ears may become more delicate with age.However, ear canal cleaning services may still be suitable. Our ear therapist will first assess the condition of the ears and recommend the most appropriate service.However, ear canal cleaning services may still be suitable. Our ear therapist will first assess the condition of the ears and recommend the most appropriate service.

Our services typically take between 30 minutes and one hour, with more complex ear conditions requiring additional time. As the session involves lying down for an extended period, expectant mothers may experience some discomfort.

As every ear condition is different, the recommended service, duration, and final charges will be determined after an initial ear health check. Our ear therapist will carefully explain the findings and recommend the most suitable options for you. You can then choose whether, and which service, you would like to proceed with.Our Special Ear Cleaning Package is currently available at RM78, inclusive of an ear health check-up, basic ear cleaning, and iEAR Signature. It is a 3-in-1 package.Our Special Ear Cleaning Package is currently available at RM78, inclusive of an ear health check-up, basic ear cleaning, and iEAR Signature — a 3-in-1 package.

A standard ear cleaning session usually takes between 30 minutes and one hour.For more complex conditions, such as discharge, fungal buildup, or ear canal blockage, the session may take longer than one hour, depending on the findings from the ear examination.For more complex conditions, such as discharge, fungal buildup, or ear canal blockage, the session may take longer than one hour, depending on the findings from the initial ear examination.

If tinnitus is caused by earwax buildup or an ear canal blockage, ear cleaning may help relieve the symptoms. However, tinnitus can have other causes, so improvement cannot be guaranteed.Our ear therapist will first examine your ear canal and recommend a suitable cleaning service. If the tinnitus persists, worsens, or recurs, we recommend consulting an ENT specialist for further assessment.

If earwax, fine hairs, or dead skin deep within the ear canal is causing itchiness and disturbing your sleep, proper ear cleaning will help relieve the discomfort and allow you to rest more comfortably.iEAR Signature is designed to provide a soothing and relaxing experience that helps ease everyday stress. Many customers naturally fall asleep during the session and enjoy a peaceful, restful experience.

Not to worry, our professional ear cleaning therapists will help you examine your ears for free before recommending a service or package that fits your ear condition.

Endoscopic Ear Cleaning focuses on professional ear canal cleaning. Using a high-definition endoscope, we safely and precisely remove earwax under direct visual guidance. It is suitable for routine earwax removal, as well as impacted earwax, ear discharge, and fungal infections.iEAR Signature focuses on relaxation and sensory wellness. Using 13 traditional ear care techniques and specially selected instruments, it provides a soothing and immersive ear care experience. This treatment is only suitable for healthy and relatively clean ear canals.If you have impacted earwax, ear discharge, fungal infections, or other abnormal ear conditions, iEAR Signature is not suitable. We recommend starting with Endoscopic Ear Cleaning. Once your ear canal is healthy and clean, you can fully enjoy the iEAR Signature experience.

If we discover hardened ear wax in your ear, you will have to undergo the hardened ear wax treatment to unclog your ear canal before you can experience the benefits of ear cleaning.

To enjoy a smooth and relaxing experience, we recommend booking at least one day in advance so we can reserve your preferred time slot.Planning a spontaneous visit? You’re always welcome to contact our customer service team via WhatsApp to check for same-day availability. We’ll be happy to find the most suitable time for you.

If you’re an iEar Cleaning member, the family members or friends who join you for our services at any outlet can enjoy the same discount as you (between 10% to 30%, depending on membership tier).

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